This just-released "2018 Crisis Management Benchmarking Report" from Morrison & Foerster/Ethisphere Institute, reveals these and other noteworthy results:
- Cyber breaches and workplace violence or harassment were the most commonly-cited crisis events/issues addressed in respondents' crisis management plans (67% and 56.5% of respondents, respectively). Terrorism and cyber breaches were most commonly ranked as the crises respondents believed they were least prepared for.
- 34% of respondents said they would be "very confident" and 56% of respondents said they would be "somewhat confident" in the utility of their crisis management plan in the event of an actual crisis.
- Those who were "very confident" in their plans were more likely to benchmark their plans against best practices annually or on a more frequent basis, have a formal and documented crisis management team, and conduct crisis response drills on key risk areas at least annually, relative to the overall respondent pool.
The report is based on a Spring 2018 survey that generated 248 complete and partial responses among primarily public and private companies. Nearly half of the respondents were US-based.
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See the report's survey-informed best practice guidance, and these articles from Corporate Counsel and Law.com. This post first appeared in last week's Society Alert!
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