"The Culture Imperative" from the Institute of Corporate Directors shares instructive insights and tips for boards seeking to enhance their oversight of the corporate culture based on a series of roundtable discussions with seasoned board members. Among the suggestions for measuring and monitoring culture for effective ongoing oversight are employee engagement surveys, engagement between board committee chairs and their senior management liaisons, site visits, exit interview reports, and the development and periodic presentation to the board of a cultural dashboard.
While the tools/means and metrics used to measure culture should be adapted to the company's priorities and strategy, suggested metrics to consider include:
The report includes discussion about how culture and strategy are inextricably linked, as well as the range of business risks and opportunities associated with aligned and misaligned corporate cultures.
See our recent report: "Corporate Culture: Metrics Matter," and numerous additional resources on our Corporate Culture page. This post first appeared in the weekly Society Alert!